Campaign Summary Workspace

A Campaign Summary workspace will show totals and durations for all events (where a statistics pointer was applied) that were recorded during your date range selection, collated for each campaign.

A Campaign Summary workspace is displayed by selecting Campaign Summary from the sidebar.

Note: Any events which were recorded where a statistics pointer had not been associated (e.g. Return to Queue or Callback Dismissed), will not be included in the Campaign Summary data.

The following functions are available when a Campaign Summary workspace is displayed:

Filter the workspace contents

Drill down to the event details

Select the data columns to show

Filter by current selection

Export the workspace contents to a file

View the data as a chart

Write the data to an Excel spreadsheet

Print the workspace contents

Display a print preview

Refresh the display

Format the Workspace