CallMap Resource Scheduler: Getting Started

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Please note that this is preliminary documentation and is subject to change.

 

Getting Started with the CallMap Resource Scheduler.

 

The purpose of this section is to get you up and running with the CallMap resource Scheduler as quickly as possible, by outlining the steps required to configure the program for your requirements, and use the scheduling functions.

 

To get up and running, we'd suggest going through the sections of this Guide in the order they're presented - this will ensure that you haven't missed or misunderstood the importance of a setting, so that when you start using the program - you'll get the results you were looking for.

 

The next sections cover the following topics:

 

Starting the Program
Configuring Default Calendar Settings
Configuring your Advisor Default Settings
Setting up your 'Non-Availability' Codes
Configuring Advanced Program Settings
Setting up the Auto-Scheduler behaviour
Setting up your Campaign Charging Options
Setting Program Display Options
Integration with CallMap Programs