CallMap Scheduler

Contents | Index

- A -

Acrobat

Active Campaigns Only

Active From

Active To

Activity Hourly Charge

Actual Hours

Add

Add New

Add Selection

Add to Schedule

Address Book

Advanced Program Settings

Advanced Settings

	Advisor Settings
	Advanced Settings

Advisor Control Settings

Advisor Default Settings

Advisor Schedule

Advisor Settings

Advisors

Allocation Type

Ascending

Attachment

Automatic Column Sizing

Auto-Scheduler

	Introduction
	Getting Started
	Auto-Scheduler Settings

- B -

Back

- C -

Calendar Pane

Calendar Selection

Calendar Settings

Calling Period

CallMap Programs

Campaign

Campaign Charging

	Getting Started
	Campaign Charges

Campaign Client

Campaign Control

	Integration with CallMap Programs
	Campaigns: Individual Settings

Campaign Group

Campaign Grouping

Campaign Hours

Campaign Mode

Campaign Properties

Campaign Type

Caption

Charging Model

	Introduction
	Campaigns: Individual Settings

Choosing

Comma Separated Values

Confirmation Dialog

Context Menu

	The Resources Pane
	The Resource Allocation Pane

Copy

	The Scheduling Pane
	Managing Schedules

Custom Date Selector

Cut

	The Scheduling Pane
	Managing Schedules

- D -

Daily Breaks

	Advisor Settings
	Advisors: Individual Settings

Daily Working Pattern

Data Export

Data Filtering

Date Range

Day View

Days

Default Calendar Settings

Default Start-Up Campaign

Default View

Defaults

Delete

	'Non-Availability' Codes
	Managing Schedules

Delete Confirmation Dialog

Descending

Desktop

Display Colour Override

	Campaigns: Individual Settings
	Advisors: Individual Settings

Display Options

	Getting Started
	Display Options

Display Style

Drag-And-Drop

- E -

Edit

	'Non-Availability' Codes
	The Scheduling Pane

E-Mail

End Time

	Calendar Settings
	Advisor Settings
	Advisors: Individual Settings

Excel

Export

	'Non-Availability' Codes
	Campaigns: Individual Settings
	Advisors: Individual Settings

Export Type

Exporting your Reports

Extras Charge

- F -

F2 Function

Fax Options

Fax Recipient Number

Fax Server

First Available Time-Slot

First Day of Week

Format

	Campaigns: Individual Settings
	Advisors: Individual Settings

Formatted Text File

Formatting

- G -

Grab-Handles

Group-By

Grouping

- H -

Hourly Charge

Hourly Rate

	Campaign Charges
	Campaigns: Individual Settings

Hours per Day

HTML

- I -

Integration

	Getting Started
	Integration with CallMap Programs

Item Notes

Item Properties

Item Shading

- L -

Landscape

- M -

Managing Schedules

Maximum Available Working Day

Month View

- N -

Navigation Shortcuts

New

'Non-Availability' Codes

Notes

- O -

Odd and Even Colours

Ordering

Orientation

Outlook

Outlook™

out-of-hours

- P -

Paste

	The Scheduling Pane
	Managing Schedules

Portrait

Preview

	'Non-Availability' Codes
	Campaigns: Individual Settings
	Advisors: Individual Settings

Print

	'Non-Availability' Codes
	Campaigns: Individual Settings
	Advisors: Individual Settings

Print Preview

Printer Setup

Priority Preference

	Auto-Scheduler Settings
	Advisors: Individual Settings

- R -

Range Selection

Record Navigator Row

Redo

	The Scheduling Pane
	Managing Schedules

Refresh

	Campaigns: Individual Settings
	Advisors: Individual Settings

Refresh Current View

Remove

Report Panes

Reset

Resize

Resource Allocation

	Display Options
	The Resource Allocation Pane
	The Scheduling Pane

Resource Allocation Pane

Resource Scheduler

Resources Pane

Retain Files

Revenue Summary

	Campaigns: Individual Settings
	Revenue Summary

Rich Text Format

Row Height

Row Pointer

- S -

Schedule Button

Schedule Item

Scheduler Options

Scheduler Pane

Scheduling

Scheduling Pane

Scheduling Pane Commands

Security Group

Sent Items

Setup Charge

	Campaign Charges
	Campaigns: Individual Settings

Setup your Printer

Shade Group Headings

Sidebar

Sorting

Start Time

	Calendar Settings
	Advisor Settings
	Advisors: Individual Settings

Starting

Starting the Program

Start-up Campaign

Start-up Period

Sub-Title

System Manager

	Integration with CallMap Programs
	The Resources Pane

System Security Matrix

- T -

Target Hours

Target Resource Allocation

Target Revenue

Team Mode

Time Allocation Percentage

	Advisor Settings
	Auto-Scheduler Settings
	Advisors: Individual Settings

Time Scale

Time Unit

Time-Slot

	Advanced Settings
	Managing Schedules

Title

Toolbar

Total Charge

- U -

Undo

	The Scheduling Pane
	Managing Schedules

User Accounts

- V -

View

	The Resources Pane
	The Calendar Pane

- W -

Week View

Welcome Screen

Windows

Word

Working Days

Working Week

	Calendar Settings
	Advisors: Individual Settings

Working Week Mode

- X -

XML Data Export

XML Recordset